Cookie Policy | EISSEN

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analysing site usage, and enabling certain features.

This policy explains what cookies we use, why we use them, and how you can control them. This policy should be read alongside our Privacy Policy.

2. Types of Cookies We Use

2.1 Essential Cookies

Required for basic website functionality. These cannot be disabled.

Session management and authentication
Security features and fraud prevention
Load balancing and performance
Cookie consent preferences

2.2 Functional Cookies

Enable enhanced functionality and personalisation.

Language and region preferences
Theme preferences (light/dark mode)
Remembering form inputs
Chat history and support preferences

2.3 Analytics Cookies

Help us understand how visitors interact with our website.

Google Analytics (anonymised IP addresses)
Page views and navigation patterns
Time spent on pages
Error tracking and performance monitoring

2.4 Marketing Cookies

Used to deliver relevant advertisements and measure campaign effectiveness.

LinkedIn Insight Tag
Google Ads conversion tracking
Retargeting and remarketing

3. Cookie Details

Cookie	Purpose	Duration
session_id	Session management	Session
theme	Theme preference	1 year
lang	Language preference	1 year
_ga	Google Analytics	2 years
cookie_consent	Consent preferences	1 year

4. Managing Cookies

Browser Settings

Most browsers allow you to manage cookies through their settings. You can typically find these options in your browser's "Privacy" or "Security" settings.

Chrome: Settings → Privacy and Security → Cookies
Firefox: Settings → Privacy & Security → Cookies
Safari: Preferences → Privacy → Cookies
Edge: Settings → Privacy, Search, and Services → Cookies

Note: Blocking all cookies may affect website functionality. Essential cookies are required for the website to work properly.

5. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Please refer to the respective third-party privacy policies:

6. UK PECR Compliance

This cookie policy complies with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR. We obtain your consent before placing non-essential cookies and provide clear information about their purpose.

7. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have questions about our use of cookies:

Email: privacy@eissen.co.uk

Address: EISSEN, United Kingdom